Job Description
Description:
STATEMENT OF THE JOB
Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews clients and conducts a thorough assessment of their needs
• Identifies appropriate resources
• Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client
• Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.
• Conducts follow-up to ensure that the inquirer’s needs have been met
• Uses crisis management techniques in accordance with agency procedures
• Maintains complete and accurate documentation
• Responsible for staying current with all ongoing training requirements for both services
• Assists with community outreach activities as assigned by the management team
• Actively involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs all other duties as assigned
Requirements:REQUIREMENTS
KNOWLEDGE / SKILLS / ABILITIES
• Well-developed interpersonal skills
• Excellent computer skills
• Demonstrated crisis intervention skills
• Versed in substance abuse issues and mental health issues
• Clear and effective communication and accurate assessment of inquirer’s needs
• Ability to function as a team member in an experiential learning setting
• Ability to effectively problem solve and resolve conflict
• Ability to work independently with minimal supervision
• Ability to maintain professional expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and the contact center's information system
• Must have reliable, secure internet service along with a cellular phone.
We're looking for a dependable, detail-oriented housekeeper for one 4-5 hour visit per week to help keep our home clean, organized, and running smoothly.Responsibilities include:* Laundry: wash, dry, fold, and put away* Bathroom cleaning* Vacuuming and mopping* Kitchen...
...Build a Career That Works From Anywhere Were expanding our virtual team and looking for motivated individuals who are ready to grow... ...types of people. Self-motivated and able to manage your time effectively while working remotely. Organized, dependable, and...
...foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the... ...cancer care around the world. As the I n fusion Research Nurse for the Drug Development Unit your primary responsibility is...
...Service Manager We are currently searching for a Service Manager to manage and ensure the day-to-day operations of our Residential HVAC Service Department. Our service manager earns a competitive salary and a performance-based annual bonus. At Christianson Air Conditioning...
...Organizational context: The United Nations Youth Office, established by General Assembly resolution 76/306, is a dedicated entity within the UN Secretariat focused on youth affairs. It leads system-wide youth coordination, advocacy, and policy coherence, promoting meaningful...