Job Description

Wellness Coach

The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.

Essential duties and responsibilities include:

• Provide case management to assigned caseload
• Develop and monitor individual service plans in conjunction with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and training
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

Requirements:

• Bachelor's Degree required
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

Preferred qualifications and skills:

• Two years' experience working with individuals with a history of homelessness, mental illness, substance use disorder and criminal justice involvement preferred.
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Bilingual English/Spanish speaking preferred

S:US is an equal opportunity employer. Join a team of employees who cares about the wellbeing of others. We're proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID: 2026-18873

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